This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

URGENT PRESCRIPTION ORDERING INFORMATION

To reduce the risks of spreading Coronavirus for patients and staff we will NOT accept paper prescription requests until further notice.  We do not want patients entering the practice exposing themselves or our staff to risk of infection. You should request your prescription in one of the following ways:-

Via the Patient Access NHS App if you are signed up already

Email us at annandale.mc@nhs.net

You need to decide where we should send your prescription electronically. It can be to any pharmacy. You will not be able to collect your prescription from the Reception desk - please let us know your pharmacy preference. 

In some circumstances during this pandemic we will accept telephone requests for those unable to use the alternatives above and who do not have anyone available to help them, but you will still need to have a nominated pharmacy.

Thank you for your patience and understanding.

Patient/carer responsibilities

 

Patients and their carers are an important part of the repeat prescribing process and, within their level of competency, can take responsibility for:

 

  • Making sure that they understand the repeat ordering system, and what help is available to enable them to obtain their medicines in a safe and timely way.
  • Ensuring that they participate in medication reviews to discuss their medicines; including asking any questions that they have about how the repeat prescribing process works.
  • Checking what is needed before placing an order for a repeat prescription, only ordering what will be needed before the next prescription is due, and then using it according the prescribers instructions.
  • Placing the order for their repeat prescription using the most up to date counterfoil or the online ordering facility.
  • Speaking to their doctor or pharmacist if any medicine is not suiting them, or they are not sure how and when to take the medicines.
  • Checking that the medicines supplied are those that have been ordered, and that they are still needed, especially at times when things can change such as following a hospital admission.
  • Letting their doctor and pharmacist know if they have a stock of medicines building up, and that they won’t need to order for a while
  • Planning ahead to allow sufficient time for the prescription to be checked, issued and dispensed, especially around holidays and Bank Holidays when there may be extra pressure on the system

 Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website