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Noticeboard

URGENT PRESCRIPTION ORDERING INFORMATION

To reduce the risks of spreading Coronavirus for patients and staff we will NOT accept paper prescription requests until further notice.  We do not want patients entering the practice exposing themselves or our staff to risk of infection. You should request your prescription in one of the following ways:-

Via the Patient Access NHS App if you are signed up already

Email us at annandale.mc@nhs.net

You need to decide where we should send your prescription electronically. It can be to any pharmacy. You will not be able to collect your prescription from the Reception desk - please let us know your pharmacy preference. 

In some circumstances during this pandemic we will accept telephone requests for those unable to use the alternatives above and who do not have anyone available to help them, but you will still need to have a nominated pharmacy.

Thank you for your patience and understanding.

Dispensing Patients

If you live more than a mile from a chemist, we can dispense your prescriptions at the surgery. 

Your medication will be dispensed by a qualified dispenser who can help with your queries or concerns or can quickly pass them to the surgery Doctors if required.

Our dispensing patients can order their prescription over the phone after 10am at either the main surgery or the branch surgery, this is in addition to the other methods of ordering which are available to all patients. The medication will be ready to collect two working days later, unless we contact you in the meantime to advise differently. We can also immediately dispense acute items for dispensing patients, which have been prescribed during a consultation at the surgery.

The dispensary is open the same hours as the surgery so you can collect your medication at a convenient time, it is just closed for lunch from 1.00 until 1.30pm.

This service provides an income to the surgery which can be used for improving the services we offer, so your custom is greatly appreciated.

If you are eligible for the service and would like us to dispense medication for you, please speak to one of the dispensers or the reception staff who will happily arrange this for you. 

 
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